FAQ

Product Information

What is Colloidal Silver?
Colloidal silver is often touted as an antibacterial / antimicrobial agent. It can be used as a finishing spray on hand and mask surface to provide a lasting shield of protection.

What is the advantage of N°25 compared to other alcohol sanitizers? 
Using sanitizer with colloidal silver of 25ppm protects your hand and mask by killing most common germs on contact. It is alcohol-free with no harsh chemicals to dry out your skin, perfect for those with sensitive skin. Long lasting protection, non-sticky and odourless. It is safe to be used for all ages, even for babies and the elderly. Alcohol is another substance used to disinfect microbes. However, it is not as long lasting as colloidal silver and will cause skin sensitivity and stinging pain.

Is Le Protecteur N°25 an effective sanitizer?
The key to Le Protecteur N°25's powerful antibacterial, antifungal and antiviral properties lies in the nano-scale size of the natural silver particles. 

Many old and newer clinical laboratory research have demonstrated that nanosilver is extremely effective against viruses; it even stops the deadly acquired immune deficiency syndrome - AIDS from infecting human cells. These tiny nanosilver decimates many deadly tiny viral pathogens by inhibiting them from binding to the host cells

Is Le Protecteur N°25 a tested and proven product?
Test reports (reference : MF2003987 Certification Of Analysis 17-Mar-2020 by ALS - an accredited life science laboratory )  have proven Le Protecteur N°25's ability to shield your palms, hands and masks; and destroy microbes up to at least 4 hours (which is the maximum duration for a mask to be replaced).

Are your products flammable?
All products in Le Protecteur range are not flammable and they are safe for airline travel.

Shipping & Returns

Where does Le Protecteur ship?
Le Protecteur ships to all regions within Hong Kong and Macau Special Administrative Regions.

How much is shipping cost?
Standard shipping anywhere in Hong Kong is 34HKD per order and standard shipping anywhere in Macau is 44HKD per order.

  • For orders of 3 bottles and above, shipping is free of charge.
  • Free shipping does not include extra charge for remote districts
  • All orders are sent via SF Express from Hong Kong
  • It will take 2-3 days within Hong Kong and 3-4 days within Macau
  • Tracking details will be available once your order is on its way
  • For more information and support please contact info@hk.leprotecteur.co

What credit cards do you accept?
We accept Visa, MasterCard and American Express, all payments are secure via Shopify Payments

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